Find missing work or integration data
Check location, filters, review state, mappings, and sync status.
A record is missing
- Confirm the selected team and project.
- Clear list search and filters.
- For observations, inspect Active, Suggested, Dismissed, and Archived.
- Follow a known item link or ask a teammate to confirm its location.
- Check whether it was moved, archived, or deleted using the applicable work area's history and controls.
Restore an observation from its available restore action when appropriate. A permanent delete cannot be undone through the ordinary restore flow.
A selector has no matching records
A relationship picker uses the selected project context. Define the missing page, audience, metric, state, or label in that project's settings. Do not create a similarly named duplicate before checking the existing definitions and filters.
A provider is connected but results are absent
Inspect the provider configuration, project/source identifiers, experiment mapping, variation mapping, primary metric, and last sync. A connection can exist without every necessary mapping being complete.
For Clarity, inspect the latest sync status and configured thresholds, then check Suggested observations. A successful sync does not guarantee new suggestions.
For Airtable, inspect the import's result counts and warnings, and verify the target project and saved mapping. An imported count does not mean every source field was mapped.
See testing integrations, Airtable Import, or result troubleshooting for the relevant recovery path.