# Create an account or join a team

Register, accept an invitation, verify your email, and recover access.

Choose **Open app** at the top of the documentation sidebar to continue to your workspace. If you are signed out, sign in first. New users can choose **Start free trial** in the sidebar to begin a Team trial; this promotion is hidden for signed-in users.

## Create an account

1. Open **Create an account** from the sign-in page.
2. Enter your name, email, password, and password confirmation.
3. Complete email verification if prompted. You can resend the verification email from the verification screen.
4. Follow **User Welcome** for a short introduction, then create your workspace.

User Welcome introduces ConversionLab to you personally. [Team Setup](https://conversionlab.app/docs/getting-started/team-setup) configures a particular team and is a separate step. Creating a normal workspace starts on the Free plan; a paid trial is a distinct signup choice when offered.

## Join an invited team

Open the invitation link using the email address that received it. Sign in if you already have an account, or register from the invitation flow. Once accepted, the team becomes available in the team switcher.

If the link is missing a token, expired, or no longer valid, ask an owner or admin of that team to issue a new invitation. An invitation does not grant access to other teams owned by the same organization or agency.

## Sign in and reset your password

Sign in with your email and password. Use **Forgot Password** if you cannot sign in, then follow the reset email and enter the new password twice. While signed in, change your password in **Settings → Account → Password** using your current password.

If you reach **Create your workspace**, your account has no team to open yet. Create the intended team or follow your invitation before creating a duplicate. If you have several teams, use the team switcher to enter the one containing your work.

See [access and saving problems](https://conversionlab.app/docs/troubleshooting/access-and-saving) for permission and session errors.